Terms & Conditions

Booking, Reservation

At the end of discussion and design process we will eventually reach the final tour program. At this time with the instruction of clients we will begin booking of hotels, flight seats and so on for the trip. When you book we will need to know full names (family names in capital letters), gender, nationality, passport number, age of each people. For the high season (October to March) booking should be done more than one month head.

Payment

Once we have received confirmation from flight seats and hotel rooms we will need payment. Depending on the situation we may ask for some percentage down payment or full payment. Bank wire charges at your side shall be paid yourselves. The rest if any shall be paid in Yangon in US$ cash.

Cancellation policy

Cancellation policy largely depends on the cancellation policies of service providers we use for your tour. Since the airlines and the various hotels have different policies, we will mention the cancellation policy tour by tour when we finalize the program. Usually cancellation must be made more than 21 days before arrival to avoid any charges from the hotels. For the higher class international hotels and resorts at certain places the cancellation has to be made two or more months ahead.

Refund

After commencement of Travel, no refund in full or part will be given for services included in the programmers which are not utilized by the clients.

Disclaimer

We “Journeyplan Travels Services Co., Ltd.” serves as an intermediary between providers of accommodations, transport services, guidance and other facilities. Therefore we can not be held responsible for any loss, damage, injury, accident which may happen during these tours. Also additional expenses due to delay, accident, natural disaster, political unrest, etc. are to be born by the tourist. Due to the changing situation in various places, the tour prices can be changed without prior notice or even during the tour. Participating in our tour implies the tourist’s acceptance of the above conditions.

 

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